Participant User Guide

User Guide

Complete guide for participants using the SHELTR platform, from onboarding to advanced features

Version 1.4.0•July 2025•

Getting Started with SHELTR

This comprehensive guide helps participants understand and effectively use the SHELTR platform. From initial onboarding to advanced features, learn how to maximize your experience and access available support services.

How SHELTR SmartFund™ Works for You

Every donation automatically builds your future - no effort required!

1. Show Your QR Code
Your unique, secure digital ID
Ready instantly
💰
2. Receive Donation
Someone scans and donates any amount
Instant & secure
85%
Your Immediate Access
Stable SHELTR-S tokens
Use right away for needs
10%
Your Housing Savings
Automatically invested
Growing towards permanent housing
5%
Shelter Support
Supports your shelter
Better services for everyone
🏠
3. Your Housing Fund Grows
Passive savings accumulating for your transition out
Automatic & compound

💡 The Magic

You don't have to do anything special. Every donation automatically creates immediate support AND builds your future housing fund. The more people who donate, the faster you reach housing independence!

Platform Onboarding
Step-by-step registration and setup process
  • ✓Account creation and verification
  • ✓Profile setup and documentation
  • ✓Welcome bonus activation (100 SHELTR-S tokens)
  • ✓Security settings configuration
  • ✓Interactive platform tutorial walkthrough
QR Code & Digital Wallet
Managing your digital identity and funds securely
  • ✓Understanding your unique QR code (your digital ID)
  • ✓SHELTR-S wallet management (stable, secure tokens)
  • ✓Receiving donations instantly
  • ✓Transaction history tracking
  • ✓Privacy protection & security best practices
Service Access
Discovering and using available support services
  • ✓Service directory navigation
  • ✓Booking appointments and resources
  • ✓Emergency assistance access
  • ✓Progress tracking towards housing goals
  • ✓Feedback and rating system
🆘Support Resources
Getting help when you need it most
  • ✓24/7 support hotline access
  • ✓Direct case worker communication
  • ✓Peer support groups and community
  • ✓Crisis intervention services
  • ✓Comprehensive community resource directory

Quick Reference

Emergency Support

Call 911 for immediate emergencies

Text "HELP" to access crisis support

Technical Help

Platform support available 24/7

In-app help center and tutorials

Welcome Bonus

100 SHELTR-S tokens ($100 value)

Available immediately upon registration

Ready to Join a New Paradigm in Emergency Assistance?

SHELTR isn't just another charity platform - it's your pathway to housing independence. Every donation received automatically builds your future while meeting your immediate needs.

$100
Welcome bonus in SHELTR-S tokens
Available immediately upon registration
0%
Platform fees for participants
Everything goes to you and your future
24/7
Support and assistance
Help when you need it most

🎯 Your goal: Stable housing and independence
💡 Our method: Smart technology that automatically saves for your future
🤝 Community support: Real people who understand your journey

Join thousands already building their path to housing independence through SHELTR